Atlanta Draperies and WilliamWest.org Policy and Agreement
Price, specification, and terms are subject to change without notice. Atlanta Draperies and WilliamWest.org is not responsible for errors in typography and/or photography. Customer pays return shipping on all services. Atlanta Draperies and WilliamWest.org reserves the right to refuse service to anyone.
Atlanta Draperies and WilliamWest.org accepts the following Payment Methods:
· Major
Credit Cards by way of PayPal
· No Purchase Order, Fax, C.O.D., or Check orders please.
Sorry, No International Credit Cards.
Price Policy
Prices are not negotiable.
Sales Tax
Sales tax is only required for orders shipping within the state of Georgia.
Satisfaction Guarantee
We know you will be happy with our products. Yet if for any reason you are unhappy
you may return it for a full refund. Please follow our Return Policy below.
Returns:
Customers must first contact Customer Service for return shipping information
in order to insure a refund. Returned items must be received within 15 days
of the original invoice date. No refunds will be issued returned without prior
authorization from Customer Service. Shipping costs are not refundable.
Customers must inform Atlanta Draperies and/or WilliamWest.org of any order discrepancy within 10 days from invoice date to accurately investigate and give proper attention to the issue.
Refunds are issued back to the original source of the purchase. We do not issue store credit.
Restocking Fee
Atlanta Draperies and Williamwest.org does not apply a restocking fee at this
time. No refunds after 30 days.
Processing Time
You can expect your order to be processed within approximately one to two "business"
days, provided the materials are in stock and there are no problems with the
payment verification. All products are Made-To-Order. Please allow 2-4 weeks
on Draperies, Bedding, and Accessories, allow 4-6 weeks on Down Products. Orders
will not be processed on weekends and holidays.
Back Orders
Any items that are unavailable will not be placed on back order without Customer’s
consent. Atlanta Draperies and WilliamWest.org will email you the back ordered
item's estimated time of arrival. Please note that these dates are "estimates"
and not guaranteed to arrive on that date. A full refund will be issued if products
become no longer available. No Store Credits will be given.
Order Status
Atlanta Draperies and/or WilliamWest.org will do everything possible to keep
you informed of your order via e-mail. Your tracking number will be emailed
to you once the item is shipped.
Security
Security is our number one priority. All on-line transactions are sent through
our secure server and encrypted with 128-bit technology. Once the information
is received through the internet, trusted authorized employees will process
your payment, and make sure that your information is handled with the highest
level of security.
Privacy
Atlanta Draperies and WilliamWest.org respects your privacy. We will not under
any circumstances sell or release your credit card information to anyone. The
information obtained from our web site will be used only for purposes of order
processing and for Atlanta Draperies and WilliamWest.org to contact you when
necessary.
Change Orders
You may request a change to your order, provided your order has not been cut.
Please email our support department during business hours to change your order.
Please always have your order number ready.
Cancel Order
You may request a cancellation of your order, provided your order has not already
been processed and cut. Please email our support department during our business
hours to cancel your order.
Atlanta Draperies and WilliamWest.org Purchase Agreement
By accepting delivery of any product delivered from Atlanta Draperies and/or WilliamWest.org ("WilliamWest.org "), you ("Customer") agree to be bound by the terms and conditions listed below. You and WilliamWest.org agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and WilliamWest.org. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from WilliamWest.org.
1. WilliamWest.org
SATISFACTION GUARANTEE - WilliamWest.org offers our customers a 14-day satisfaction
replacement or refund guarantee on all purchases.
However, to take advantage of WilliamWest.org’s return guarantee policy,
Customer agrees to comply with WilliamWest.org 's Product Return Procedure as
below. Any breach of WilliamWest.org 's Return Policy Procedure will result
in the loss of WilliamWest.org 's replacement/return guarantee. Furthermore,
all return shipments not in compliance with these instructions will be rejected.
Product Return Procedure:
· To return a product based upon WilliamWest.org 's replacement/return guarantee, you must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). All requests for RMA must be filed online. WilliamWest.org will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for until 10 days after the invoice date. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
· Customer is solely responsible for shipping any returned product to WilliamWest.org. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material. If any component of the returned product is missing, WilliamWest.org’s Return Procedure will be breached and WilliamWest.org will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.
· WilliamWest.org will not refund to Customer the original shipping charges.
2. WARRANTIES
WilliamWest.org is the manufacturer of the William West –The Collection (Custom Draperies, Bedding, and Accessories). WilliamWest.org is a distributor on all other products. These products may, however, be covered by each manufacturer's warranty, service, and support policy (if any). WilliamWest.org assigns and passes through to the Customer any warranty of the manufacturer, and Customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer of the products. WilliamWest.org MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. BelleAbode.com DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.
3. LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES WilliamWest.org’s MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. WilliamWest.org SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. WilliamWest.org SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT BelleAbode.com IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
4. GENERAL TERMS AND CONDITIONS
Payment Terms; Orders: An order is not binding upon WilliamWest.org until it is accepted; WilliamWest.org must receive payment before it will accept an order. Payment for product(s) ordered is due prior to manufacturing and shipment. Customer can make payment by credit card, or some other method prearranged with WilliamWest.org. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
Shipping Charges: Your total cost for purchase of any product will include shipping and handling charges shown on the WilliamWest.org invoice.
Title; Risk of Loss: WilliamWest.org will arrange for shipment of ordered product(s) to the Customer. WilliamWest.org will advise Customer of estimated shipping dates, but WilliamWest.org will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.
Governing Law and
Jurisdiction:
Any dispute arising out of or related to these Terms and Conditions or the sales
transaction between WilliamWest.org and Customer shall be governed by the laws
of the State of Georgia, without regard to its conflicts of law rules. Specifically,
the validity, interpretation, and performance of this agreement shall not be
governed by the United Nations Convention on the International Sale of Goods.
WilliamWest.org and Customer consent to the exclusive jurisdiction and the venue
of the State Courts of the State of Georgia, Dekalb County, to resolve any dispute
between them related hereto, and the parities waive all rights to contest this
exclusive jurisdiction and venue of such Courts. Finally, the Customer also
agree not to bring any legal action, based upon any legal theory including contract,
tort, equity or otherwise, against WilliamWest.org that is more than one year
after the date of the applicable invoice.
Entire Agreement:
These terms and conditions, together with the WilliamWest.org’s invoice
respecting the products ordered by Customer, are the complete and exclusive
agreement between WilliamWest.org and Customer, and they supersede all prior
or contemporaneous proposals, oral or written, understandings, representations,
conditions, warranties, and all other communications between WilliamWest.org
and Customer relating to the subject products. This agreement may not be explained
or supplemented by any prior course of dealings or trade by custom or usage.
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